National Fleet Services Website Privacy Policy

Effective as of August 01, 2021

This Privacy Policy is designed to help you understand how National Fleet Services and its related organizations and affiliates (“National Fleet Services” or “we”), collects, uses and shares personal information collected through this website. We value your privacy, and we will not share your personal information with third parties except as described in this Privacy Policy without your consent. 


What this Privacy Policy Covers

This Privacy Policy applies to the collection, use, and sharing of your personal information we receive when you visit our website at and its related sites (the “Site”); receipt of our communications; participation in our activities or events; and information obtained from third parties, such as social media platforms, database vendors, and content publishers. This Privacy Policy does not apply to any other information or websites not owned or operated by National Fleet Services or information collected by National Fleet Services by other means. 

Personal Information We Collect

We collect personal information that you give to us, either directly or passively, as well as that we get from others, as further described below.

Information You Give Us. 

Personal information you may provide through the Site or otherwise communicate to us includes:

  • Contact information. We collect information about you when you provide it to us via email, mail, or through the Site, including as a result of placing an order. This information may include your first and last name, email address, mailing address, and phone number.
  • Feedback and correspondence. We may collect information about you when you request information or otherwise correspond with us.
  • Other information. We may collect other information from you that is not specifically listed here. We may use such information in accordance with this Privacy Policy.

Information Automatically Collected. 

Our servers and third party service providers may automatically record certain information about how you use the Site, such as your Internet Protocol (IP) address, device and browser type, operating system, DNS, the pages or features of the Site that you browsed and the time spent on those pages or features, the frequency with which you use the Site, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy, below, for more information.

Information We Get from Others. 

We may obtain additional information about you from third party sources, such as service providers, vendors, social media sites, and advertising agencies to provide you with more relevant information about our services. 

Statistical Analyses. 

We use Google Analytics and Google Advertising Features to help us gather statistical information about the visitors to our Site and how they use the Site on an anonymous, aggregate basis. We will not, however, associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law. We may use this information to gain a better understanding of the users of our Site, to improve our Site, and to improve our services. Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics use. To understand how Google Analytics collects and processes data, please visit We reserve the right to license or sell aggregate, de-identified information about the visitors to our Site, but this information will not contain your personal information or otherwise identify you as an individual.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described to you in this Privacy Policy or at the time of collection. We will ask for your consent to collect, use or share your personal information for any reason other than those described below.

To Provide the Site and Communicate with You. 

We use your personal information:

  • to provide, maintain and improve the Site;
  • to better understand your needs and interests, and personalize your experience with the Site;
  • to respond to your requests, questions, comments, and feedback; and
  • to perform website analytics and database management services.

To Process Your Orders. 

If you place and order through our Site, we will use a third party, Stripe, to process your credit card information. Click here to view the Stripe privacy policy

To Send You Marketing Communications. 

If you sign up to receive communications from us, we may send you newsletters, promotions or other marketing communications, but you may opt out of receiving them as described in the Your Choices section below.

To Advertise to You. 

We may use your personal information to manage and serve ads in the Site or on third party sites and to tailor ads to your interests and browsing history. To support these interest-based advertising solutions, we and the companies we have contracted with may use anonymous information about your visits to our and other websites and applications. The information collected and used by this process is anonymous and does not enable any third party to identify you individually. You can learn more about interest-based advertising and opt out of such advertising from certain companies at

For Compliance, Fraud Prevention and Safety. 

We may use your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons.

How We Share your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances. 

Service Providers. 

We may share your personal information with third party companies and individuals as needed for them to provide us with services that help us with our business activities and to promote our services to you. For example, we may hire a company to design or host our website, help us analyze our data, process your orders, or send information on our behalf about products and services in which you may be interested.

Security, Compliance, Fraud Prevention, Safety; Compliance with Law. 

We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the following sections: For compliance, fraud prevention and safety and for compliance with law.

Affiliates and Business Transfers. 

We may share your personal information with National Fleet Services’s affiliates and related organizations for use consistent with this Privacy Policy.  Information, including personally identifiable information you have provided is included as assets of National Fleet Services.  We may also transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy.

Your Choices

You have choices when it comes to your personal information. You may opt out of marketing-related emails by changing the communication preferences in your account settings or by following the opt-out prompt in the email. To opt out of other forms of marketing communications, please contact us using the contact information provided at the end of this Policy.

Consequences of Not Providing Personal Information. 

You are not required to provide all personal information identified in this Privacy Policy to use our Site or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

Cookie Policy

Cookies are small files that are placed on your computer or mobile device when you visit a website and are either “first party cookies,” which are set by the website you are visiting, or “third party cookies,” which are set by others. Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.

What Cookies and Other Tracking Technologies does National Fleet Services Use? 

We use several different kinds of cookies on the Site, including strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; and functional cookies, which enable the Site to provide enhanced functionality and personalization. Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site. These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning. If you sign up to receive our e-mails, we will also use cookies in conjunction with these emails. When your browser downloads any graphic content in the e-mail, we will also place a cookie on your computer that will tell us if you come to our website at a later date.

Third-Party Cookies. 

In addition to our own cookies, we collaborate with various third-party service providers who also use cookies to help us optimize our website and understand more about the visitors to our website. For example, we use Google Analytics to provide us with demographic information about our visitors and to help us analyze how people use our website, and we use Stripe to process order payments through our site. We also work with social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and Twitter, to connect with our users. 

How Can You Disable Cookies and Other Tracking Technology?

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit and

Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit

Other Important Privacy Information

Third Party Sites and Services. 

The Site may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. We encourage you to read their privacy policies to learn more.


The security of your personal information is important to us. We take a number of reasonable security measures that are designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your personal information or the unauthorized or inadvertent disclosure of information.

International Data Use. 

We are located in the United States, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. 

Verifying, Changing, and Deleting Your Information. 

You can contact us as detailed below and ask us to change, update or fix your information in certain cases, particularly if it is inaccurate. You can also request that we erase or delete all or some of your personal information or otherwise object to, limit, or restrict the use of such information (if we have no legal right or legitimate business interest in retaining such information). 

Changes to this Privacy Policy. 

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy we will post them on the Site and indicate the effective date of the change. If we make material changes to this Privacy Policy we will notify you by email or through the Site.


National Fleet Services operates the Site from the State of Michigan in the United States. National Fleet Services makes no representation that content and materials on the Site are legal or appropriate for use outside the State of Michigan. Please keep in mind that the Site may not conform with the laws of your state or country. If you access the Site from outside the State of Michigan, you do so at your own risk. You may not use the Site in violation of United States laws and regulations.

How to Contact Us

If you have questions about this Privacy Policy, please contact us as follows:

National Fleet Services 

10106 Grinnell Ave, Detroit MI 48213

You may also contact us through our online contact form, available here.